Alamo Group Jobs

HP Fairfield (a member of Alamo Group Inc.) is currently looking for a Product Support Specialist Representative to join its team at its New Hampshire office in Hopkinton, NH. Please note the territory will cover Vermont.

The overall function of this position is to generate parts and service sales, as well as assist both current and new customers plan for their future needs. This consultative sales role introduces customers and prospects to innovative products and performs regular service and ongoing training to our clients. PSSR also performs additional duties as needed for Howard P. Fairfield, including but is not limited to generating increased parts sales, sales equipment leads, assisting with equipment demonstrations while running a regular route of sales calls.

How to Apply: Interested individuals should apply for this opportunity through the about section of the HP Fairfield website ( www.hpfairfield.com ).

Why HP Fairfield?

In 1951, HP Fairfield opened its doors for business in Skowhegan, Maine, where they quickly developed a reputation as snow and ice control experts. As a member of the Alamo Group Inc. family of manufacturing companies HP Fairfield offers competitive pay and a wide range of employee benefits including:

• Medical, Dental and Vision coverage

• 401(k) Retirement Savings Program with a Company Match

• Profit Sharing

• Paid Time Off, Sick Leave, and Holidays

• Company paid Short and Long-Term disability programs

• Wellness Programs

• Employee Assistance Programs

• Employee Tuition Reimbursement and Dependent Scholarship programs

• And much more!

For more information about HP Fairfield go to www.hpfairfield.com or follow us on YouTube (https://www.youtube.com/user/truckequipment) , LinkedIn (https://www.linkedin.com/company/hp-fairfield-llc) , Twitter (https://twitter.com/hpfairfield) , Instagram (https://www.instagram.com/hpfairfield/) , or Facebook (https://www.facebook.com/HP-Fairfield-Municipal-Equipment-Sales-188849448274117/) .

The Product Support Specialist Representative will:

• Maintain and grow part sales within an existing territory, with specific focus on government and contractor accounts. Heavy face to face, cold calling is involved.

• Run a regular route of appointments and visits that provide high visibility for HP Fairfield, our products and services. This involves an extensive amount of driving.

• Uncover opportunities for Sales Team in Snow and Ice Control, Municipal Equipment and Service to follow-up on.

• Meet or exceed targeted part sales goals on a quarterly basis.

• Combine mechanical aptitude and technical/problem solving ability to help identify problem areas, as well as demonstrate safe equipment use and ensure that all HP Fairfield products are fully operational.

• Incorporate hands-on, mechanical service with HP Fairfield’s consultative part sales approach to enhance total value for the customer.

• Display, demonstrate and sell products, using samples or catalogs, to emphasize the salient features.

• Provide emergency service or proper direction to customers on an as-needed basis.

The Ideal Candidate will have/be:

• A valid driver's license and acceptable Motor Vehicle Record

• Able to use a smart phone, tablet, and laptop

• Knowledge of Microsoft programs such as Word, Excel, Outlook, and other web platforms

• Able to read and comprehend instructions/information in English

• Able to relate to the customer in a positive, proactive manner

• Mechanical knowledge (e.g. plumbing, electrical and/or mechanical experience) and problems solving skills to troubleshoot and assist in repairing equipment

• Excellent communication and interpersonal skills in job situations including regular contact and interaction with people at all levels

• Self-motivated. Able to work independently without constant direction or supervision. This position requires a high level of autonomy.

• Commitment to teamwork and safety.

Education and Experience:

High School diploma or equivalent, BA preferred but not required for the right candidate.

Working Conditions:

MENTAL DEMANDS

• General Learning Ability: Possess a high degree ability to “catch on” or understand instruction and underlying principles and to reason and make judgments.

• Verbal Aptitude: Possess an above average ability to understand the meaning of words and to use them effectively.

• Numerical Aptitude: Possess a high degree ability to perform arithmetic operations quickly and accurately.

• Clerical Aptitude: Possess a medium degree ability to observe differences in copy, to proofread words and numbers, and to avoid perceptual errors in arithmetic computation.

PHYSICAL DEMANDS

• Strength Rating: Heavy work – Heavy lifting will be needed at times

• Frequently: Reaching, fingering, talking, hearing, near acuity, far acuity, depth perception accommodation. Communicating with customers and co-workers.

ENVIRONMENTAL DEMANDS

• Frequent exposure to outside weather conditions, atmospheric conditions and road conditions. Excessive travel.

• Noise intensity level - moderate.

Alamo Group is proud to be an Equal Employment Opportunity, Affirmative Action employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity or expression, disability or veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing (where permitted by law).